Welcome to First™
from American Express
Global Business Travel
A PERSONALIZED PREMIUM TRAVEL SERVICE
- Help locate the best travel options to fit your priorities
- Learn and apply your unique travel preferences
- Support you with an around-the-clock team of counselors
- Provide robust planning and scheduling tools that proactively manage your travel
Not a First™ Traveler? Learn more about how you can become one here.
See how First™ can accommodate
The best-laid plans are always contingent upon all sorts of unpredictable outside influences, like weather disruptions and traffic delays. Our team of experts is on hand 24 hours a day to keep travelers in the loop and on their way.
Because air travel options should be about more than simply where a traveler sits on the plane, we keep track of everything, from preferred airlines to favorite airport lounges.
A traveler’s hotel goes beyond simply offering a place to sleep—between dining, resting, meetings and entertaining, it serves as the backdrop to the entire trip. We work to secure the perfect hotel for every traveler, to give them environments to thrive in.
Whether the traveler is hiring a driver or renting a car, we can help them get the wheels they want, because we know their favorite vendors, makes and models.
Who an executive chooses to travel with can be as important as the trip itself. We get to know the traveler’s usual companions, and the amenities they prefer, so everyone has what they need.
When it’s time to relax, it turns out there’s a lot more that travelers need than turndown service. We know what’s important when it comes to between-meeting amenities, including bedding preferences and entertainment requests.
Meet your First™ team
Between last-minute airline cancellations, oversold hotels and complicated car bookings, executive travel can be incredibly involved. And we agree. It’s often not a job for just one person, but it’s definitely a personal job.
That’s why First™ is supported by a team of travel professionals who make business trips their business. Each team member is a specialist with passion and expertise for a particular area of travel. Combined they make a complete comprehensive concierge, safety net, go-to team—whatever it is travelers need to plan a seamless trip.
An expert team behind you. A personalized service that works for you. Now that’s travel, handled.Get to know the team