Welcome to First™
from American Express
Global Business Travel

First™ is a travel service that works with you as much as for you. First™ delivers peace of mind, knowing a global team of business travel experts is there to help you to be your best, wherever you go.

START YOUR First™ EXPERIENCE

First™ CAN:

• Help locate the best travel options to fit your priorities
• Learn and apply your unique travel preferences
• Support you with an around-the-clock team of counselors
• Provide robust planning and scheduling tools that proactively manage your travel

Not a First™ Traveler? Learn more about how you can become one here.

See how First™ can accommodate
your preferences

Itinerary

The best-laid plans are always contingent upon all sorts of unpredictable outside influences, like weather disruptions and traffic delays. Our team of experts is on hand 24 hours a day to keep travelers in the loop and on their way.

Flight

Because air travel options should be about more than simply where a traveler sits on the plane, we keep track of everything, from preferred airlines to favorite airport lounges.

Hotel

A traveler’s hotel goes beyond simply offering a place to sleep—between dining, resting, meetings and entertaining, it serves as the backdrop to the entire trip. We work to secure the perfect hotel for every traveler, to give them environments to thrive in.

Car

Whether the traveler is hiring a driver or renting a car, we can help them get the wheels they want, because we know their favorite vendors, makes and models.

Co-travelers

Who an executive chooses to travel with can be as important as the trip itself. We get to know the traveler’s usual companions, and the amenities they prefer, so everyone has what they need.

Downtime

When it’s time to relax, it turns out there’s a lot more that travelers need than turndown service. We know what’s important when it comes to between-meeting amenities, including bedding preferences and entertainment requests.